Terms and Conditions

Last updated: December 2, 2025

Agreement to Terms

By accessing or using ReFiles ("the Service"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, then you may not access the Service.

Use License

Permission is granted to temporarily use ReFiles for your brokerage's transaction management purposes. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display (commercial or non-commercial) other than your own transaction management
  • Attempt to decompile or reverse engineer any software contained in ReFiles
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

Account Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

User Responsibilities

You are responsible for all content, data, and information you upload, store, or transmit through the Service. You agree that:

  • You have the right to upload and use all content you provide
  • You have obtained all necessary consents and permissions for any personal information of third parties (clients, buyers, sellers) that you enter into the system
  • Your use of the Service complies with all applicable laws and regulations
  • You will not use the Service for any unlawful purpose or to transmit any malicious code

Subscription and Billing

ReFiles operates on a subscription basis. By subscribing, you agree to:

  • Pay all fees associated with your subscription plan
  • Automatic renewal of your subscription unless cancelled
  • Fees are charged in advance on a monthly or annual basis
  • No refunds for partial subscription periods
  • Price changes will be communicated in advance

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

Free Trial

ReFiles may offer a free trial period. If you are on a free trial:

  • You will not be charged during the trial period
  • Your subscription will automatically begin at the end of the trial unless you cancel
  • You may cancel at any time during the trial to avoid charges
  • We reserve the right to limit or revoke free trials at our discretion

Data Ownership and Access

You own all data you upload to ReFiles. This includes all transaction data, documents, and information related to your deals.

You can access, export, and delete your data at any time through your account. Upon cancellation, you may request a copy of your data. We will retain your data for a reasonable period after cancellation to allow for data export, after which it may be permanently deleted.

Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to:

  • Scheduled maintenance
  • Unforeseen technical issues
  • Force majeure events

We are not liable for any loss or damage resulting from Service unavailability.

Intellectual Property

The Service and its original content, features, and functionality are owned by ReFiles and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not use our trademarks, logos, or other proprietary information without our prior written consent.

Limitation of Liability

In no event shall ReFiles, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Indemnification

You agree to defend, indemnify, and hold harmless ReFiles and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at support@refiles.io.